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FAQs

Frequented Asked Questions

  • The serving platters are crafted from high-quality acacia wood for its durability and natural antibacterial properties.

  • To clean your serving platter, wash it with warm, soapy water and dry immediately. Avoid soaking it in water or putting it in the dishwasher. Apply food-grade oil regularly to keep it conditioned. 

  • We recommend oiling your serving platter at least once a month with food-grade oil to maintain its surface and prevent drying and cracking.

  • We commit to sustainability; all our serving platters are made from wood sourced from managed forests with certified sustainable practices.

  • Yes, our serving platters come with a one-year warranty against manufacturing defects. We also offer a 30-day return policy if you're not satisfied with your purchase.

  • For stains, lightly sand the surface with fine sandpaper and rinse clean. For odors, rub the board with coarse salt and half a lemon, then rinse. 

  • Cracks can develop if the platter has been excessively exposed to water or drastic temperature changes. To prevent cracking, keep the board dry and well-oiled.

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